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How to Select a Professional Waterproofer Choosing the best waterproofing system, as well as a reputable company, can be a challenge. This information is designed to help you make a good decision with respect to both of these important decisions. To select a professional company, ask these simple questions: How long has the company been in the waterproofing business? Look for a well established company with a solid reputation. What type of warranty does the company offer? Look for a lifetime transferable (from owner to owner) warranty. It protects you for the life of the home, or is a nice selling feature if you decide to move. If a pump is required, does the lifetime warranty cover the pump versus just offering a manufacturers warranty which is typically 1-3 years. Ask the company if the solutions they are offering will guarantee no future problems in the area treated, as well as the walls, foor, and cove area (where the wall and the floor meet). Some companies attempt to sell you a cheaper, inferior patch job or partial solutions that may appeal to your pocketbook, but not solve the problem. If you cannot afford what you need, wait. Does the company provide a clear, written estimate? Does the company meet state and local licensing requirements? Is the company insured up to at least $1,000,000? Does the company have good solid credentials? Such as: NAWC - National Association of Waterproofing and Structural Repair Contractors NARI - National Association of Remodeling Industry NAHB - National Association of Home Builders Is the company listed with Dun and Bradstreet which watches the financial stability of companies? You want a company that will be around in the future. Does the company offer references from statisfied customers? Ask to see customer referral letters. Does the company have national support and ongoing training? Does the company provide a thorough inside and outside inspection of your foundation? Does the company provide you with all available solutions and explain what each one solves? Does the company have a patented system? If they do not, but claim that they can do another company's system, you may not be getting what you pay for. A patent protects the consumer and guarantees you will get what you pay for versus a cheaper, inferior copy. Is the company listed in The Yellow Pages? Are you comfortable with the company and how professionally they conduct themselves from the office, to the inspector, to the installation department? When you call the company, do you get an answering service, or someone who can help you immediately? Is the company part of a national franchise organization? If so, you have a better chance of getting a sharp price due to the company's purchasing power. The quantity discounts they get mean better prices for you. Is the company locally owned and operated? Is the company willing to work with little or no money down? Is the company B.O.C.A. (Building Official Code Administrators) evaluated for "waterproofing" and not a "water collection" system? Waterproofing means keeping water away from the foundation. A water collection system means allowing water to flow through and collect around the foundation. A water collection system may cause structural problems and allow continued signs of water to persist. Is the company H.U.D. evaluated? Back to the top!